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Continual Improvement helps YETI provide better services to young people

We value your feedback and how it can help us provide better services to young people.

Feedback can be submitted using YETI’s client feedback form or by email, phone, and in person.

We accept feedback about service quality, staff conduct, program effectiveness, or general suggestions. Your feedback will be kept confidential and only used for the purpose of improving services. We aim to respond to feedback within five working days. We review and assess all feedback to identify any areas for improvement. YETI is committed to continuous improvement and feedback plays a critical role in driving this by ensuring stakeholders, partners and clients have their voices heard.

Client Feedback Form

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We pay our respects to all Aboriginal and Torres Strait Islander peoples, their ancestors, their spirits, and their continuing connection to lands, waters, and communities. YETI recognises the sovereignty of all Aboriginal and Torres Strait Islander peoples has never been ceded and strongly believes Voice, Truth and Treaty are necessary to heal from the injustices of colonisation.